BricqsBricqs
Industry

Transform Guest Experiences Into Repeat Visits

Boost visits, spending, and guest loyalty

Pubs, restaurants, hotels, and entertainment venues use Bricqs to turn one-time visitors into loyal regulars. Replace paper stamp cards and generic loyalty programs with interactive digital experiences that drive repeat visits, increase per-visit spending, and generate authentic guest reviews at scale.

Industry Results
2.8x

Repeat visits

Guest return rate with digital loyalty vs. no program

42%

Higher spend

Per-visit spend increase for loyalty program members

5x

Review generation

Guest reviews vs. post-visit email requests

The Problem

Why hospitality loyalty programs fail to drive repeat visits

Most hospitality businesses rely on outdated loyalty mechanics that guests forget about before they leave the venue. Paper cards get lost, generic discounts train customers to wait for deals, and review requests go ignored.

One-time visitors account for over 60% of guests at most venues, and without a compelling reason to return, they default to whatever is convenient next time
Review generation rates sit below 5% because post-visit email requests feel impersonal and arrive when the dining or stay experience has already faded from memory
Paper loyalty stamp cards are lost, forgotten, or left at home, meaning the loyalty mechanic fails precisely when the guest is ready to make a repeat purchase decision
Generic percentage-off discounts erode margins without building genuine loyalty, training guests to wait for promotions rather than visit at full price
Seasonal and event-based promotions require custom development or third-party tools that fragment guest data across disconnected systems
The Solution

How Bricqs powers hospitality & venues

Purpose-built capabilities for hospitality & venues teams.

01

Digital loyalty stamps

Replace paper punch cards with digital stamp programs that guests access via QR code at the bar, table, or front desk. Every visit is automatically tracked, streaks reward consistency, and milestone rewards unlock at configurable thresholds. Guests never lose their progress, and you get complete visit frequency data.

2.8x more repeat visits
02

Check-in rewards

Turn arrivals into engagement moments with QR-based check-in rewards. Guests scan a code at the venue entrance, bar, or table to earn points, unlock daily specials, or enter prize draws. Location-verified check-ins prevent fraud while creating a natural touchpoint for upselling and cross-promotion.

42% higher per-visit spend
03

Interactive menu experiences

Add gamified elements to the dining and drinking experience with spin-to-win dessert selectors, cocktail personality quizzes, and scratch-card bill surprises. These in-venue mechanics increase dwell time, drive menu exploration, and create shareable moments that guests post organically on social media.

35% more menu exploration
04

Guest review incentives

Capture reviews at the moment of peak satisfaction with in-venue prompts that reward guests for sharing feedback. Points for reviews, bonus rewards for photo reviews, and instant gratification mechanics generate 5x more authentic reviews than post-visit email campaigns.

5x review generation

Three steps to launch

From setup to live hospitality & venues engagement in minutes.

01

Set up your venue experience

Choose from hospitality-focused templates or build custom loyalty and engagement programs with our drag-and-drop builder. Configure digital stamp cards, check-in rewards, spin wheels, and review incentives.

Generate QR codes for tables, bars, entrances, and receipts. Brand everything to match your venue identity.

02

Deploy across your venue touchpoints

Print QR codes on table tents, coasters, receipts, and signage. Guests scan to check in, earn stamps, play games, or leave reviews without downloading an app.

Staff can trigger rewards from a simple tablet interface. Multi-location venues share a unified loyalty program across all sites.

03

Grow repeat visits with data-driven insights

Track visit frequency, spending patterns, peak hours, and guest lifetime value in real time. Identify your most loyal guests and at-risk churners.

Send targeted offers to bring back lapsed visitors and reward your regulars. Compare performance across locations and campaign types to optimize your hospitality marketing.

Example scenarios

Hospitality & Venues scenarios

Pubs & Bars

Digital Loyalty Stamps

Replace paper punch cards with a digital stamp program that tracks visits automatically via QR code. Guests earn stamps on every visit, unlock rewards at milestones, and never lose their progress. Streak bonuses reward consecutive weekly visits.

01

Visit

Guest arrives and opens the digital stamp card

Stamp Card

Welcome back!

Scan to collect your stamp

6 of 10 stamps
02

Check In

Scan QR code at the counter to earn a stamp

Scan QR Code

Point camera at QR

Ready to scan
03

Collect Stamp

Stamp added instantly with satisfying animation

Stamp Earned!

7

stamps collected

3

to go

+25

pts

04

Fill Card

Progress bar tracks visits toward free reward

Card Progress

Visits7/10
Total points175
3 more for free reward
05

Free Reward

Full card unlocks a free item or special discount

Card complete!

Free Dessert

Show this to your server

CodeSTAMP-10X
Expires30 days

Key Capabilities

QR-based visit tracking with digital stampsConfigurable milestone rewards at stamp thresholdsWeekly visit streak bonusesMulti-location stamp accumulation
These scenarios show how this industry can apply the core Bricqs workflows.
Platform Features

Everything hospitality & venues teams need

Purpose-built tools that make launching and scaling hospitality & venues gamification simple.

Digital stamp cards with QR-based tracking
Location-verified check-in rewards
Spin wheel, scratch card, and trivia games
Guest review incentive mechanics
Multi-location loyalty program management
Visit frequency and streak tracking
Tiered guest recognition with VIP perks
Table tent and receipt QR code generation
Real-time venue performance analytics
Staff-facing tablet interface for reward triggers

Hospitality & Venues

Boost visits, spending, and guest loyalty

2.8x
Repeat visits
42%
Higher spend
5x
Review generation
Who it's for

Built for hospitality & venues teams

Pub chains
Restaurant groups
Hotels & resorts
Entertainment venues
Hospitality franchises

Frequently asked questions

How do digital loyalty stamps work for pubs and restaurants?

Guests scan a QR code at your venue on each visit to earn a digital stamp. When they reach a configurable milestone, such as 8 or 10 stamps, they unlock a reward like a free drink, dessert, or discount. Unlike paper cards, digital stamps are never lost, and you get complete data on visit frequency, time between visits, and redemption rates.

Do guests need to download an app to participate?

No. All Bricqs hospitality experiences are web-based and work through QR code scans on any smartphone browser. Guests scan, engage, and earn rewards without downloading anything. This removes the biggest friction point in hospitality loyalty programs and ensures maximum participation rates.

How does the check-in reward system prevent fraud?

Check-ins are verified through location-based QR codes that rotate on configurable schedules. Each QR code is tied to a specific venue location, and the system enforces cooldown periods between check-ins to prevent rapid scanning. Velocity checks flag suspicious patterns automatically, and staff can review flagged activity.

Can we run different promotions across multiple venue locations?

Yes. Multi-location hospitality groups can run a unified loyalty program with location-specific promotions layered on top. For example, all locations share a stamp card program, but each venue can run its own spin-to-win campaigns, happy hour challenges, or seasonal promotions. Central analytics let you compare performance across locations.

How do in-venue games like spin-to-win increase revenue?

In-venue games create memorable moments that extend dwell time and encourage additional orders. A post-meal spin wheel that offers a free dessert or drink upgrade gives guests a reason to linger and order another round. The excitement of winning creates positive associations with your venue and generates social media content when guests share their experience.

What ROI can hospitality businesses expect from gamified engagement?

Hospitality businesses using Bricqs typically see 2.8x more repeat visits from loyalty program members, 42% higher per-visit spending, and 5x more guest reviews compared to traditional approaches. The highest-impact programs combine digital stamps for repeat visits, check-in rewards for engagement, and review incentives for reputation building across a single integrated platform.

Why teams don't rebuild this twice

Under the hood, Bricqs runs a production-grade engagement infrastructure — so you don't have to build it.

3xfaster to launch vs custom build
99.9%uptime guarantee
~0engineering hours to maintain
User Action
Spin the Wheel
Runtime
Rules Engine
Fair Play
Reward Ledger
Reward Assigned
Delivered

If engagement matters after day one, you need a system.

Start building your first campaign in minutes. Design, launch, and scale - with rules, rewards, and fairness built in.

3x
Faster than custom build
~30min
Average time to launch
0
Engineering hours needed